July 29, 2020 Posted in:
The office staff was courteous and helpful. The serviceman, Tom, did excellent work this morning. He gave me two options. The first one was to find a new replacement extension spring. The second was to replace the extension spring assembly with a new tension spring system. Tom helped me the pros and cons of both options. I ended up choosing the latter and the door work even better. He went out of his way to find the broken extension spring. I highly recommend this company.